Marty's VW & Audi Service

Reviews about Marty's VW & Audi Service

• Robert B

  Nov, 10 2018
  ★ ☆ ☆ ☆ ☆
  I took my 2000 Jetta TDI to Marty's in June 2013 because my AC stopped working. A young, new guy started hooking up the AC lines and I asked "who else works here?" Marty then tells me that his son and his son's friend stopped working here in 2012 and with them took all the Air Conditioning experience. I thought "Oh, crap". Meanwhile Marty and the new guy found that my AC pressure was low, recharged it, then scratched their heads as to why it wasn't working. After swapping out two relays which didn't help either, the young guy sits down with the manual to see what to do next. I really got worried then.
  Meanwhile I pull up TDIClub website and find detailed instructions about what to check next. It said to first check certain common failed fuses. Sure enough I look down at the S180 fuse above the battery and I tell Marty "this looks burnt out". We quickly grab a replacement fuse and my AC starts working right away. Marty still charges me $280.....I could not have written a more pathetic story about this VW repair shop.
• Chris Arnt

  Sep, 25 2018
  ★ ★ ☆ ☆ ☆
  STAY AWAY if you love your car and freedom. I mean it.
  I went there for a simple repair. He spend 10 mintues on it then told me he make $100 an hour and handed me the tools. I ended up putting it back together myself. And then.... He raised the price!!! It wasn't fixed. He dented the door in the 10 minutes he worked on it.
  He also put a marty's sticker on my car just before I left.
  There was an open bottle of vodka in the office and he smelled like he was drinking.
  There was Nazi war memorabilia and he showed me his Hitler youth belt buckle.
  Then he actually made watermelon and Obama comments/jokes to an african american guy who, it became very clear, he seemed to know.
  What the Hell!!??
  This all sounds crazy, but every word is true.
  
  NEVER EVER EVER AGAIN.

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